How we work
We combine senior-level expertise with a flexible consultancy model, drawing on trusted associates where appropriate to ensure clients get the right support at the right time.
A personalised, embedded approach to HR and people strategy.
1. We start by understanding you
We begin by getting to know your organisation properly — not just the issue that prompted you to get in touch.
This includes:
Your purpose, values, and culture;
Your people and leadership team;
Your commercial or charitable objectives;
Your current challenges and risks;
Your appetite for change.
This foundation allows us to give advice that fits your organisation, not generic HR answers.
2. We embed ourselves in your organisation
We work with you, not at arm’s length.
That means:
Becoming familiar with your policies, practices, and ways of working;
Building trusted relationships with leaders and key stakeholders;
Understanding how decisions land with your people;
Acting as an extension of your team when needed.
Many clients describe us as “outsourced HR that feels in-house”.
3. We provide clear, practical advice
Whether you need support with employee relations, employment law, policy and compliance, or people strategy, our advice is:
Legally robust;
Commercially realistic;
Clearly explained;
Focused on outcomes, not jargon.
We help you understand what you need to do, why it matters, and how to do it well.
4. We tailor solutions to your organisation
We design:
Policies and frameworks that reflect your culture and values;
Employee relations processes that are fair, consistent, and compliant;
People strategies aligned to your vision and future plans;
Practical approaches to complex change, including restructuring and reform.
This is especially important as organisations prepare for major employment law changes, including the Employment Rights Act coming into force from 2026.
5. We support implementation — not just advice
Good advice only works if it’s implemented well.
We can:
Support leaders and managers through sensitive situations;
Train managers on new policies or legal changes;
Help embed new ways of working;
Provide ongoing HR capacity during periods of change.
You’re not left with a report and a “good luck”.
6. We adapt as your organisation evolves
As your organisation grows or changes, our support evolves too.
Clients work with us:
On a retained basis;
For specific projects or periods of change;
As additional capacity alongside in-house HR;
As a trusted sounding board for complex or high-risk decisions.
We flex our support to meet your needs — now and in the future.